Are you an effective supervisor or manager?
Effective managers are not born, they are created, and they invest time and energy into learning and developing the skills to be effective, productive, confident, and respected in their positions. Supervisors and managers are expected to act decisively, and to make important management decisions on behalf of the owners or General Managers but are often not provided with the necessary tools and training.
Effective managers are proficient communicators and motivators. Being able to inspire loyalty and trust in your workforce while maintaining high standards of productivity and service is not an easy thing. It involves knowing how to successfully lead teams, foster a motivated and engaged workforce, recruit and hire the right people, and then empower them to be successful.
When managers are not effective in these areas, productivity drops, morale suffers, customer service suffers, good staff leave and businesses struggle to recruit and retain staff.
Are you looking to be more effective, productive, confident, and respected in your role as a people manager?